Privacy Policy

To be clear about how we collect and handle your personal information:

We want you to have the information you need to make informed decisions about how your Personal Data is used and processed. That’s why we’ve created this website. To support this, we use a range of methods and processes to give you clear, relevant information about the handling of Personal Data.
If we consider that you need particular details, we’ll provide them at the appropriate time.
If you have any questions, we’ll be happy to assist and provide any clarification you need in relation to any legal limitations. You can contact us by email at: info@pilbara-bondmere.com

Personal Data will only be used for the purposes set out in this Policy.

We may process Personal Data for a range of purposes, including providing you with access to the website and connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with applicable legal and regulatory requirements, and carrying out administrative and business functions necessary for the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To access important tools that help protect your rights in relation to Personal Data:

To support the exercise of your rights, we have dedicated substantial resources to this process. You can contact us at any time to request access to Personal Data relating to you. We can correct or delete your data, restrict its use for particular purposes or more broadly, and transfer the information to you or a third party. We will do our best to accommodate your request.

Secure your Personal Data:

While we cannot guarantee the absolute security of your Personal Data, we are committed to using a range of measures and safeguards to help keep it protected.
Our Privacy and Security Policy is comprehensive.

1. The Scope?

This policy sets out the types of Personal Data the Company collects from individuals, how that information is processed, when it may be shared with third parties, and the measures in place to keep it secure.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly, or indirectly through a combination of other information we hold or can reasonably access.
In this Policy, "processing" means any activity involving the collection or use of Personal Data. This includes handling, organising and storing Personal Data.
Our services are intended for a general audience and are not designed for anyone under 18 years of age. We do not knowingly collect information from anyone under 18, and we do not knowingly permit them to use our services. If we become aware that we hold information about a child, we will delete it as soon as practicable.

2. What personal Data Do We Have on You?

When you use our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In other cases, we collect it by monitoring how our services or service channels are used, or by receiving your information from our third-party partners.

3. You are not required to provide the company with personal information, and we explain the implications if you choose not to do so.

However, you are not required to provide us with any personal data. In some cases, if you choose not to do so, we may be unable to provide the Services or users may be unable to access the website.

4. What types of Personal Data do we collect? When you visit our website, we may collect the following personal information:

This includes details from your online activity log, traffic data (including your IP address, the date and time of access), your language settings, software crash reports, the type of browser you use, and information about the device you used. This information is not personal information and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to enable trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Party

The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, providers of IP address services, and user experience analytics providers.
You may also ask us to transfer specific Personal Data relating to you to third-party trading platforms. In these cases, we will share the Personal Data you have provided to Us with those third-party trading platforms. Any use of your Personal Data by those platforms will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related bodies corporate or business partners where this is necessary to support, improve, or expand the products and services provided to our customers.
Where necessary to protect the rights or property of third parties, the Company may disclose Personal Data to relevant regulatory bodies, local authorities, or other official agencies.
We may also share your Personal Data with prospective investors, purchasers, or lenders to the Company or any other company within the corporate group in connection with the same type of transaction (including the sale or transfer of assets of the Company or any other group company), or as part of a merger, restructure, consolidation, or insolvency process involving the Company or any other business within the group.

7. Cookies and services from third parties

We may use third-party services, including advertising providers that display ads on our website and analytics companies. These providers may also use cookies and similar technologies.
Cookies are small text files stored on your device each time you visit or access the website. They help us collect information about your preferences and browsing activity so we can improve your user experience, remember your settings, and tailor products and services that may be of interest to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain active only until you close your browser. Other cookies are persistent cookies. Persistent cookies stay on your device for a period after you close your browser. They help the Website recognise you as a returning user and allow you to access the website more easily.

Types of Cookies:

They may be used by us based on their purpose:

ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. Retention of your personal data

The Company will keep your Personal Data for as long as needed to carry out the purposes for which it is processed, as set out in this Policy, or for any longer period allowed under applicable law, regulation, policy, or order.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for a further 12 months.
We review the Personal Data we hold on a regular basis to make sure it is no longer retained than necessary.

9. Disclosure of personal information to overseas recipients or international organisations

10. Security of Personal Data

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss or alteration of Personal Data.
While we take reasonable steps to secure your Personal Data, we cannot guarantee that its security will be maintained without error. We are also not liable for any indirect, incidental or consequential loss or damage arising from the use or disclosure of Personal Data, including, without limitation, where Personal Data is disclosed as a result of transmission errors, unauthorised access by a third party, or any other circumstance beyond our reasonable control.
Where we are required to do so by law or by circumstances outside our control, we may disclose your Personal Data to third parties, such as public authorities. In these situations, we are not responsible for the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of any Personal Data you send to Us online.

11. Hyperlinks to websites belonging to third party websites

The website may include links to third-party websites and applications. These websites and applications are not controlled or supervised by the Company. We are not responsible for how those websites or applications collect or process Personal Data, and this Policy does not apply to any activity carried out through them.
If you visit a third-party website or application, we recommend reading its privacy policy before choosing to access or use it. We also recommend considering carefully before providing any Personal Data to that third party.

12. Modifications to this Policy

Before visiting any third-party website or using any third-party app, we recommend reading their privacy policies so you can decide whether to access or use their services. We also suggest considering this before providing them with any Personal Data.

13. Your rights with respect to your personal information

You have the right to ask us to confirm whether we collect and process your Personal Data, to correct any inaccuracies, and to delete any Personal Data we no longer need. You may also request that we limit how your personal information is processed.
If you are located in the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, you can contact us by email at the address below.
Access rights
The Company can confirm whether your Personal Data is being processed and, if so, provide you with access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the information will be provided electronically.
Your right of access must not adversely affect the rights and freedoms of others. Where fulfilling your request would prejudice another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can comply.
Right to rectification
The Company may correct inaccurate Personal Data. You are entitled to request that incomplete Personal Data relating to you be completed, taking into account the purpose of the processing.
Right to erasure
This right applies where: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation; or (b) to establish, exercise or defend legal claims.
Processing restrictions
If you dispute the accuracy of your Personal Data, you may ask the Company to restrict the processing of that Personal Data.
Where processing has been restricted, the Personal Data may only be stored unless you consent to further processing, or unless it is required to establish, exercise or defend legal claims, protect the rights of another natural person, or for reasons of substantial public interest.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You may also request that your Personal Data be transferred directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not adversely affect the rights and freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data relating to you where that processing is based on legitimate interests pursued by the Company or a third party, including profiling based on those legitimate interests. If we demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or if the processing is required for the establishment, exercise or defence of legal claims, we may continue processing your Personal Data.
In relation to direct marketing, you have the right to object at any time to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
You have the right to make a complaint to the relevant supervisory authority.
You may lodge a complaint with a supervisory authority responsible for protecting individuals’ rights in relation to the processing of Personal Data.
Applicable laws may limit your rights in relation to your Personal Data, as described in this section 13.
We will provide the information you request under the rights set out in section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and complexity of the request or the number of requests received. If an extension applies, we will let you know within one month of receiving your request, together with the reasons for the delay.
Unless otherwise permitted under section 13 or applicable law, the information you request under your rights in section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act on the request.
If we have reasonable doubts about the identity of the person making the request, the Company may ask for additional information to verify identity.